Microsoft password reset User doesn't see a Reset Password link on a Windows 10 device: A user is trying to reset password from the Windows 10 lock screen, but the device is either not joined to Microsoft Entra ID, or the Microsoft Intune device policy isn't enabled You need to enable JavaScript to run this app. Type the characters that you see in the box in the picture. Meer hulp nodig? Problemen met aanmelden? Als je je niet kunt aanmelden bij je Microsoft-account, kun je de meeste problemen identificeren met ons hulpprogramma Hulp bij aanmelden. ms/sspr to reset Dec 31, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. //aka. Sep 23, 2023 · Harassment is any behavior intended to disturb or upset a person or group of people. Check your 'junk' and 'SPAM' folders. Change or reset your Windows password - Microsoft Support. Or you can try the steps in the following link: Change your Microsoft account password Reset or recover your Sep 10, 2024 · In this article. com as a trusted sender to receive your verification code in your inbox. live. ms/sspr to reset Sep 26, 2023 · Windows 11 has two types of accounts, Microsoft Accounts and Local Accounts. After you successfully authenticate yourself, in the Edit password dialog, update your password, and then select Done. If your Microsoft 365 product is one of the following, you have a Microsoft 365 for business product. The body specified that I could use the code to reset the password. Toegang tot het account van iemand die is overleden. ms/sspr to reset Mar 4, 2025 · To get started, see the tutorial for self-service password reset (SSPR) and Microsoft Entra multifactor authentication. (Credit: PCMag / Microsoft) Instead of answering your security questions at the next screen, Jun 12, 2024 · Method 1: Reset your Microsoft account password in Windows Settings Step 1: Access Settings. Microsoft Accounts or personal email addresses don’t work here. If you're resetting another user's password, you have the option to specify or autogenerate a new Applies To Microsoft account Tableau de bord de compte Microsoft Remarques : Si vous connaissez votre mot de passe, mais que vous souhaitez simplement le modifier, accédez à account. This disk is created while you still have access to Mar 4, 2025 · With password writeback enabled in Microsoft Entra Connect cloud sync, now verify, and configure Microsoft Entra self-service password reset (SSPR) for password writeback. We recommend checking out the following resources for help in regaining access to your account: Mar 11, 2022 · Select the Save button. Reset an employee's password. Windows will ask you to confirm your identity. However, there are a few other tricks you might want to consider. May 29, 2020 · Received an email this morning from "Microsoft Account Team" giving me a code to reset my password; email address listed as *** Email address is removed for privacy ***. Reset a user's password, represented by a password authentication method object. Nov 15, 2024 · To reset your password by having access to Windows, simply open the Settings > Accounts > Login Options > Password > Reset. We recommend checking out the following resources for help in regaining access to your account:. ms/sspr to reset Apr 7, 2023 · If you need to reset your password, follow these steps: Access the Microsoft account password reset portal for your type of account. Mar 4, 2025 · A user completes verification during the password reset flow but can't set a new password. Typically, users open a web browser on another device to access the SSPR portal . Email, phone, or Skype name Feb 21, 2025 · Plug in the drive, press Enter at the Windows password prompt, and click Reset password. Creating a password reset disk or using a password manager can save you a lot of hassle in the future. サインインできない場合 Mar 4, 2025 · Microsoft Entra self-service password reset (SSPR) gives users the ability to change or reset their password, with no administrator or help desk involvement. Dec 24, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. com). com email address. Dear Microsoft Support Team, For the past month, I have been receiving daily emails from Microsoft regarding a single-use code for an account reset on my Hotmail account. Email, phone, or Skype name Aug 11, 2023 · Since I just created the account I cannot reset her password. Mar 4, 2025 · Self-service password reset (SSPR) gives users in Microsoft Entra ID the ability to change or reset their password, with no administrator or help desk involvement. In the Reset password flyout, select the user whose password you want to reset, and choose Select. On the Active users page, select the user and then select Reset password. Note: If your administrator hasn't turned on the ability for you to reset your own password, you'll see a Contact your administrator link instead of the Get back into your account screen. Can’t access your account? Terms of use Privacy & cookies Privacy & cookies Jul 23, 2023 · Method 1: Reset Microsoft Account Password (if applicable) If your Windows account is linked to a Microsoft account, you can reset the password online through Microsoft's account recovery process. Schutz und Sicherheit für Ihr Microsoft-Konto. Click on the Windows Start button and then select Settings from the list of apps. Microsoft アカウントを安全にセキュリティで保護する方法. Enter your current password, enter your new password, and then select Save. Check your junk email folder for a message from a Microsoft account, and use the code sent to you. It’s asking for the current password, new password and repeat of new password. If you want to reset a Microsoft Account password, go to https://account. We recommend this video on How to enable and configure SSPR in Microsoft Entra ID. Valid verification codes come from an @accountprotection. • Type in a new password and click Next. Jul 21, 2024 · If you've changed your Microsoft account password and can't sign in to your laptop, here are two ways to reset your Windows password: 1. May 28, 2024 · The only items you can change are the number of days until a password expires and whether or not passwords expire at all. In the Settings app on your Windows device, select Accounts > Sign-in options or use the following shortcut: Sign-in options. For problems with SSPR, the following troubleshooting steps and common errors may help. Please wait Please wait Microsoft Accounts or personal email addresses don’t work here. However, Dec 18, 2024 · Hi, Ethan_1012 . Select Save. Click Continue. com, Skype, OneDrive, and Xbox Live you might need to reset it. We discussed how you can change the login password of your Windows 10 and 11 computers using your Microsoft account. First, enter your Microsoft account and follow the instructions below. 補足説明. First, check to make sure that Caps Lock isn't on, because passwords are case-sensitive. If you weren't able to change your password. May 29, 2024 · See Create a custom password policy. Mar 4, 2025 · Microsoft Entra ID P1 or P2; Cloud-only user password change When a user in Microsoft Entra ID knows their password and wants to change it to something new. I understand that you are experiencing issues with keeping receiving "Microsoft Account Password Reset" emails. Reset your Windows Live password by entering your email and following the instructions. How do I change it? Change or reset your password - Microsoft Support. Sicherheitsinformationen und Prüfcodes für das Microsoft-Konto. On the next screen choose the "I Forgot My Password" option, and then click the "Next" button. Sorry to hear that you are troubled by the constantly asking you to reset my password. Once logged in, you can update your password via 'settings / change password'. But I never initiate these emails and my password is hyper-encrypted and not anything that can be hacked nor is it any password used elsewhere. ms/sspr to reset Oct 10, 2024 · I want to change my windows password but I don't know my current password. To know more about how to reset your password, see Reset a forgotten Microsoft account password. Namespace: microsoft. 95), but it can reset admin and user password for both local accounts and Microsoft accounts quickly. Please check that you have typed your email or username correctly. ; If for any reason, you’re unable to change your password by following the steps above, the first troubleshooting method you should try is to follow the steps below to reset your Microsoft account password. Hoe u uw Microsoft-account veilig en beveiligd kunt houden. Change your Apple ID password. In a hybrid environment where Microsoft Entra ID is connected to an on-premises Active Directory Domain Services (AD DS Jan 30, 2025 · When the Forgotten Password Wizard opens, simply follow its instructions to quickly create a password reset USB drive. Nov 6, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Se conosci il tuo nome utente e la tua password, ma hanno smesso di funzionare, leggi Il mio nome utente e la password hanno smesso di funzionare. Mar 4, 2025 · To secure when and how users register for Microsoft Entra multifactor authentication and self-service password reset, you can use user actions in Conditional Access policy. When I go to the manage consent page in the family app I get the message. Oct 22, 2023 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. 2. Select Password > Change, and then follow the instructions. com pestaña Seguridad y selecciona Cambiar mi contraseña. On your laptop's login screen, click on "I forgot my password" or "Forgot password" and follow the instructions to verify your identity and reset it. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities. Choose where you’d like to receive your verification code that confirms your identity. Select the Users tab and choose Reset password. More specifically, I do receive the email with the security code. I forgot my password. These products are usually associated with a work or school account, and your Microsoft 365 license (if your subscription has one) came from the organization where you work or go to school. Follow the steps to access your account settings, security, and password options. Threats include any threat of violence, or harm to another. Aug 20, 2019 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Follow the instructions on the Reset password page to autogenerate a new password for the user or create one for them, and then select Reset password. Here are some helpful links for the more common third-party email providers: Google Account Help: Change or reset your password. This morning, we discovered that the password and security questions must have also been changed (dont know how) because the values no longer work. Nov 3, 2017 · Password Reset. Wizard. Specify a password hint that won't make it easier for others to guess your secret phrase. Make sure you enter your work or school account (e. In Microsoft Entra ID, The last password can't be used again when the user changes a password. If you couldn't change your password this way, see Reset your Microsoft account Windows Password Reset is a professional and an all-in-one Windows password remover tool which provides options to reset forgotten local password, domain password and Microsoft account password for Windows 11, 10, 8. Remember, prevention is better than cure. Click the Next button. ms/sspr to reset Once you set a new password, your Skype and Microsoft accounts will be merged. Choose whether to automatically generate a new password or manually enter a new password. Jan 13, 2025 · My new Windows 11 Pc is telling me, at login, that my password is expired. Click the **I forgot my password** link below the password text box. com, make sure your password is correct, then you delete the Microsoft domain email directly on your Samsung mobile phone, and then re-enter your account password configuration. aspx The email or username you entered does not exist. 死亡したユーザーのアカウントへのアクセス. Go to the Recover your account page and follow the prompts. Oct 18, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. If you forgot the password you use to sign in to services like Outlook. I hope this helps. Or, click the speaker icon, and then type the numbers that you hear. There you'll find three choices, and for this particular case, you'll want to follow the "I Forgot My Password" selection if you How can I recover my password for Microsoft accounts, including Outlook. Method 2: Use Password Sep 18, 2019 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Precisa de mais ajuda? Não consegue entrar? Se você não conseguir entrar na sua conta Microsoft, a maioria dos problemas pode ser identificada pela nossa ferramenta auxiliar de entrada. Ändern oder Zurücksetzen des Windows-Kennworts. Jun 16, 2022 · If you want to reset your Windows password in case you forget it, see the instructions in this article: How to Reset Windows Password if you forget it. Dec 30, 2024 · Creating Windows 10 password reset disk without knowing the password is a bit of a challenge, if you haven't set up a password reset disk before forgetting your password, that’s a bummer because Windows doesn’t allow you to create one after the fact. While if you cannot reset your business or school account via above link, it means your admin has disabled the option to let end users to reset their password. I didn't request a code to reset my password, but this was sent to the correct recovery email address. ms/sspr to reset Creating a password reset disk is a precautionary measure that allows you to reset your Windows local account password in case you forget it. Change or reset your Windows password. Step 2: Insert and use the Windows password reset USB drive Aug 10, 2020 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Email, phone, or Skype name Aug 18, 2023 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. My Account. Benötigen Sie weitere Hilfe? Können Sie sich nicht anmelden? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Follow the steps to verify your identity, get a verification code, and create a new password. Change your Microsoft account password securely and manage your account settings. Reset or change your Yahoo password. We recommend checking out the following resources for help in regaining access to your account: Check your web browsers to see if you saved a password there. Jul 23, 2024 · Follow these steps to reset the password. When the Microsoft Incident Response team determines a threat actor has had extensive access to a customer’s identity plane, a mass password reset may be the best option to restore environment security and prevent unauthorized access. If a user's account is locked or they forget their password, they can follow prompts to unblock themselves and get back to work. See Microsoft Entra password policies. Note: If you are working in a company, contact your administrator as you may not see the option to reset password. com account's been hacked Jun 12, 2020 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. When prompted, authenticate yourself to the operating system to get access to the password information. Email, phone, or Skype name Nov 18, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. May 30, 2024 · Find and select the user whose password you need to reset. Assistente de entrada Microsoft Accounts or personal email addresses don’t work here. Mar 19, 2025 · Unlike Ophcrack, Spower Windows Password Reset isn't free (start at $17. We can help you reset your password and security info. Type the e-mail address of the Windows Live ID account for which you want to reset the password. Select the account you want to reset. (Credit: PCMag / Microsoft) Instead of answering your security questions at the next screen, click Use a password reset disk instead at the bottom to open the Password Reset Wizard. … May 27, 2023 · 7 Enter a new password you want for your Microsoft account, and click/tap on Next. Microsoft アカウントのセキュリティ情報と確認コード. Reset Your Xfinity Password We can help you reset your password and security info. Uw Windows-wachtwoord wijzigen of opnieuw instellen. Better productivity and service is achieved with an AD SSPR tool like FastPass SSPR . A Windows 10 password reset disk is a special type of disk that allows you to reset Windows 10 user account password if you forget it. Hybrid user password change or reset with on-prem writeback Mar 4, 2025 · With Microsoft Entra self-service password reset (SSPR), users can update their password or unlock their account using a web browser. Go to the Password Reset Page: Jun 20, 2018 · But the password for your Microsoft account will be different than the password for an external account. You must enter Mar 3, 2025 · Dear Nancy Davis1 . Because Microsoft domain mailbox is synchronised with all parameters, so even if Notas: Si conoces tu contraseña, pero solo quieres cambiarla, ve a account. Si conoce su nombre de usuario y contraseña, pero han dejado de funcionar, lea Mi nombre de usuario y contraseña han dejado de funcionar. Enter your identifying information, like your phone number, email address, or Skype name you use to sign in. ms/sspr to reset May 17, 2022 · Source: Windows Central (Image credit: Source: Windows Central). We would like to show you a description here but the site won’t allow us. On the Change your password page, enter your current password and then enter your new password. Mark @accountprotection. Aug 20, 2022 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. * 9. Aug 6, 2024 · How can I contact a live representative in regards to my Microsoft account, I am unable to reset my password with the steps that are provided. For more information about Microsoft 365 passwords, see: Reset passwords (article) Dec 4, 2024 · Then log in to your computer first, log in to your email on the web side outlook. Sign in to the Microsoft 365 admin center with your admin credentials. Based on your description, I understand that you are experiencing a problem with not being able to reset the password for your Microsoft account, please point out if my understanding is wrong. We recommend checking out the following resources for help in regaining access to your account: Como manter sua conta Microsoft protegida e segura. This password policy can't be modified. To learn more about MFA concepts, see How Microsoft Entra multifactor authentication works. g. 3. The password policy is applied to all user accounts that are created and managed directly in Microsoft Entra ID. Underneath the password field, click the "Forgot My Password" link. Learn how to reset your Microsoft account password if you forgot it or can't access it. In this article, we will detail how to reset a Windows 11 password for a local account, and then for a Microsoft account. I also tried the microsoft live password reset screen, and despite me answering all the questions correctly she has no emails because I just created the account it would not let me reset her password. Follow the steps to reset your password. Manage your Microsoft account security information and settings, including multifactor authentication and verification methods. For help with how to check for saved passwords here are a few suggestions from common browsers and tools: For passwords you may have saved to Microsoft Edge or Windows Web Credentials, see Save or forget passwords in Microsoft Edge or Accessing Credential Manager. com, Hotmail, Live, MSN, Onenote, etc. Click the link. This can only be done by an administrator with appropriate permissions and can't be performed on a user's own account. Thank you for posting to Microsoft Community . Welcome to Microsoft Community. Email, phone, or Skype name Microsoft account security info & verification codes. Jul 27, 2016 · Hi there, I'm having trouble resetting my Microsoft account password because I get stuck on the "Enter security code" page. Reset Microsoft Account Password. Here are a few of the first questions we ask: Feb 21, 2025 · Plug in the drive, press Enter at the Windows password prompt, and click Reset password. For additional security, select the optional checkbox which prompts you to update your password every 72 days. How to help keep your Microsoft account safe and secure. Acessando a conta de alguém que morreu. While it's not possible to completely bypass this system, you can try enabling password-less sign-in to minimize the Se conosci la password, ma vuoi semplicemente cambiarla, vai alla scheda account. To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. Jun 12, 2024 · Deciding on a mass password reset. Zugreifen auf das Konto einer verstorbenen Person. Email, phone, or Skype name Oct 4, 2024 · Whether you use another admin account, a password reset disk, or Microsoft’s online recovery, each method has its own steps and nuances. To reset your password in the Lock Screen, click on the "Reset PIN" option and follow the steps provided by the tool. Note: Make sure the e-mail address is registered with Team App otherwise you will not get a password reset e-mail. A Microsoft account recovery code is a 25-digit code used to help you regain access to your account if you forget your password or if your account is compromised. Learn how to change or reset your password for a Microsoft account or a local account in Windows. More importantly, it can also help you crack password for Windows Server (2019, 2016, 2012, etc) and create a new account with administrator privilege. Help with the Microsoft account recovery form. ms/sspr to reset We would like to show you a description here but the site won’t allow us. When you enable SSPR to use password writeback, users who change or reset their password have that updated password synchronized back to the on-premises AD DS environment as Microsoft password reset (in other words, when user forgot windows passwords) is traditionally done by the service desk using their privileged passwords for Active Directory. Accessing the account of someone who has died. com/resetpassword. ? We can help you reset your password and security info. Mar 11, 2021 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. The originating email address looks legit. Email, phone, or Skype name Microsoft Accounts or personal email addresses don’t work here. Microsoft's measure to force password resets is primarily intended to protect account security, especially when unusual activity is detected. We recommend checking out the following resources for help in regaining access to your account: For example, to change the password for an Xfinity email account, go to the Xfinity website and follow the prompts. graph. Reset your Microsoft account password quickly and securely. Mar 23, 2020 · How do i change a local account’s password on a Windows 10 machine, using an Admin account? Last night, i changed the hours that the local account could log on. If you're sure you're using the right password but still can't sign in, you may need to reset your You need to enable JavaScript to run this app. 4. Reset your PIN when you aren't signed in to Windows - Microsoft Support. Click Use my question to verify my identity. Click Forgot your password?. Passwords for a Microsoft account must have at least 8 characters and contain at least two of the following: uppercase letters, lowercase letters, numbers, and symbols. Need more help? Can't sign in? If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. Reset Password: Click "Reset password" at the top of the user's details page. On the sign-in screen, type your Microsoft account name (if not already displayed). New and federated domains You need to enable JavaScript to run this app. My Outlook. microsoft. Cloud-only user password reset When a user in Microsoft Entra ID forgets their password and needs to reset it. The first (and most obvious) solution available from the outset is to use the standard password reset function available at Microsoft's password reset website. To learn more about SSPR concepts, see How Microsoft Entra self-service password reset works. . If you are still experiencing issues, try resetting your password: • Go to Settings > Accounts > Sign in options > Password > Select Update your password. Go to the Manage how I sign in page of your Microsoft account Security dashboard by selecting the button below. Microsoft account security info & verification codes. 1, 8, 7, XP and Vistass. This will allow you to use Skype, Office, Xbox and other Microsoft apps with a single account. Aug 26, 2024 · To protect your account and its contents, neither Microsoft moderators here in the Community, nor our support agents are allowed to send password reset links or access and change account details. These emails are sent to my recovery (non-Microsoft) email, but I have not requested any password resets. One key difference is whether it asks for a password or a PIN, if it asks for a PIN, then this may be a Microsoft Account. Microsoft forbids the use of our services for: We can help you reset your password and security info. You need to enable JavaScript to run this app. It then takes me to the Forgotten Password. Learn how to change your password if you know it, or reset it if you forgot it. Find out the options and instructions for different scenarios, such as when you are signed in or not, or when you forgot your password. We'll Jan 9, 2025 · If that didn't work, enter your Microsoft account password (commonly used passwords) or PIN you have used on the device. For Microsoft Accounts: If you connect to Windows 10/11 by using an MS account, and you want to change your password, navigate to your Microsoft Account page and at Security section click the Mar 2, 2017 · Use the Password Reset Tool for Microsoft Live Accounts. English (United States) Your Privacy Choices Next to the password you want to change, select More actions , and then select Edit. Jan 13, 2025 · Welcome to Microsoft Community. Dec 28, 2024 · Every day I receive multiple emails from the Microsoft account team with the subject line, "Microsoft account password reset". Mar 4, 2025 · In this article. In the Microsoft 365 admin center, go to the Users > Active users page. Jan 7, 2025 · After entering Windows, navigate to Reset Microsoft Account Password webpage and follow the onscreen instructions to reset the current password and set a new password for your MS account. It then dial as the disk that will be created for the password key (future password resets). comSicurezza e seleziona Cambia password. Windows パスワードを変更またはリセットする. You can do this from any device with internet access. The password reset disk is a USB flash drive that acts as a recovery tool, providing you with a way to regain access to your files and settings in case you forget your password. Click on the user's name to open their account details. Resources for finding or recovering your password, username, or Microsoft account sign information for Microsoft Teams (free). Then restart the computer, click on your Microsoft Account in the 'Sign in' screen and login to Windows using the new password. Under this circumstance, you need to contact your administrator to help you reset your password. This functionality may be enabled in organizations that want users to register for Microsoft Entra multifactor authentication and SSPR from a central location, such as a Aug 18, 2023 · Subject: Unauthorized Account Reset Requests on Hotmail. To determine how often Microsoft 365 passwords expire in your organization, see Set password expiration policy for Microsoft 365. This functionality is currently not supported in the Office admin portal. Is your phone number or email address entered correctly? Mar 16, 2023 · Provides a resolution for when a user or administrator forgets their password to sign in to Microsoft You can use the Self-Service Password Reset wizard to Dec 30, 2024 · Over the past week I've been getting multiple microsoft account password reset emails on a daily basis. ms/sspr to reset We can help you reset your password and security info. 次の手順では、既知のパスワードを変更する方法について説明します。パスワードを忘れたために リセット する必要がある場合は、「 代わりに Microsoft アカウントのパスワードをリセットする 」を参照してください。 Jan 7, 2024 · BlindosaaIf you forgot Windows 10 password and the PC/laptop was locked out, then the most helpful solution is taking advantage of Windows password reset disk. com’onglet Sécurité , puis sélectionnez Modifier mon mot de passe . ; Click the Finish Oct 10, 2019 · Once you hit the Enter key and submit the wrong password, a "Reset Password" link appears under the password entry field. user@contoso. Microsoft 365 for business. Microsoft Entra self-service password reset (SSPR) lets users reset their passwords in the cloud. How to get a Microsoft account recovery code. Clearly people are trying to access my account and I believe there's no need to worry as the account is still secure as long as I just ignore the emails I'm getting. Mar 4, 2025 · Supports password writeback when an admin resets them from the Microsoft Entra admin center: When an admin resets a user's password in the Microsoft Entra admin center, if that user is federated or password hash synchronized, the password is written back to on-premises. Jul 22, 2024 · If you've forgotten your Microsoft account password, you can reset it by following these steps: 1. Based on your description, these emails are caused by someone repeatedly trying to reset your Microsoft account password. Jun 12, 2023 · Then answer the security questions and you should be able to reset the password. Feb 23, 2024 · 1. Alterar ou redefinir a senha do Windows. geweh rrqok hvnltb hrh refal sopp jlcj qwpm zxbn szcizd kbqq hmmthssx xylentyq nzfq ghytwu